Knowledge Base/Announcements
National Carrier Emergency Contact Info
Phillip Casalegno
posted this on November 21, 2011 10:32 pm
The listing below provides customer and technical support numbers for the some of the carriers we represent.
| Carrier | Phone | ||
| AboveNet | Network Mgt Center: (888) 636-2778 | service@above.net | |
| ACC Business |
Service: (410) 423-6500 | hvanhouten@acctelecom.com | |
| AccessLine | Customer Service (877) 880-0055 | customerservice@accessline.com | |
| Access One |
Customer Service: (800) 804-8333 Billing: (800) 804-8333 ext. 2004 |
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| Airband | Technical Support: (866) 843-2263 | ||
| Adigo | Customer Support: (888) 552-3446 | ||
| AireSpring | Customer Support: (888) 389-2899 | sales@airespring.com | |
| AT&T West (CA, NV) | Repair: (800) 332-1321 DSL: (877) 722-3755 IP Customer Care: (888) 613-6330 |
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| AT&T Southwest (TX, AR, MO, OK, KS) | Customer Support: (800) 246-8464 | ||
| Bandcon | Customer Support: (888) 852-2880 | support@bandcon.com | |
| BCN Solutions Express |
Customer Support: (800) 768-2852 | ||
| Broadview | Technical Support: (800) 276-2384 | ||
| Broad Sky Networks | Technical Support: (415) 462-2950 | trouble@broadskynetworks.net | |
| Bullseye | Customer Support: (877) 638-2855 | ||
| Calltower | Service: (866) 586-4700 Billing: (415) 869-8940 |
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| Cbeyond | Billing: (866) 424-5100 Technical: (866) 424-5100 |
customer.care@cbeyond.net technical.support@cbeyond.net |
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| CenturyLink (Formerly Embarq) | Customer Support: (800) 786-6272 | ||
| Cogent | Customer Support: (877) 726-4386 | Service: support@cogentco.com Billing: billing@cogentco.com |
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| Color Broadband | Customer Support: (866) 678-8647 | support@colorbroadband.com | |
| Conserto | Customer Support: (877) 752-3400 | info@conserto.com | |
| Covad (now MegaPath) |
Changes, moves or disconnects: (888) 642-6823 Wireless Support: (866) 282-9044 DS3: (877) 517-1883 |
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| Cox Business | Customer Support: (949) 546-2020 | ||
| EarthLink Business |
Technical Support: (866) 636-4357 | customercare@newedgenetworks.com | |
| Easton | Customer Support: (800) 222-8122 | custservice@eastontelecom.com | |
| Excel | Technical Support: (800) 308-4653 | ||
| Frontier | Technical Support: (800) 239-4430 | ||
| Global Crossing | Customer Support: (800) 466-4600 | iccc@globalcrossing.com | |
| Granite Telecom | Customer Support: (866) 847-5500 | custserv@granitenet.com | |
| Host.net | Customer Support: (888) 556-4662 | ||
| Integra | Customer Support: (866) 871-1114 | support@integratelecom.com | |
| Intelletrace | Customer Support: (800) 618-5877 | support@intelletrace.com | |
| ITS Communications | Repairs: (888) 693-9509 Billing: (888) 487-0083 |
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| Level 3 | Technical Support (877) 453-8353 | ||
| Masergy | Customer Support (877) 462-7374 | csc@masergy.com | |
| MegaPath |
Technical Support: (800) 455-5546 |
support@megapath.com | |
| NetWolves | Customer Support:(800) 676-8870 Technical Support: (888) 638-9658 |
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| O1 Communications | Customer Support: (888) 444-1111 | support@o1.com | |
| One Communications | Customer Support: (800) 962-2488 | ||
| Paetec | Customer Service: (877) 340-2600 Technical Support: (800) 967-2233 |
customerservice@PAETEC.com | |
| PNG | Customer Support: (800) 860-9495 | ||
| Qwest | Customer Support: (800) 954-1211 Repair Line/Open Tickets: (800) 603-6000 |
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| Savvis | Customer Support: (888) 638-6771 | ssc@savvis.net | |
| SimpleSignal | Customer Support: (303) 242-8616 | support@simplesignal.com | |
| Sprint |
Repair: (800) 877-5045 Business Customer Service: (800) 927-2199 |
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| Sprint Wireless |
Voice: (800) 278-7114 Nextel Phone: (800) 639-6111 |
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| TelePacific |
Customer Support: (877) 453-1304 Technical Support: (877) 487-8349 |
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| Telesphere | Support/Network Operations: (888) 616-6414 | support@telesphere.com | |
| T-Mobile | Customer Support: (877) 453-1304 | ||
| Telnes Broadband | Customer Support: (888) 509-5551 | sales@telnesbroadband.com | |
| Time Warner Cable | Customer Support: (888) 892-2253 | ||
| TW Telecom | Maintenance and Repair: (800) 829-0420 | customer.care@twtelecom.com | |
| TMC | Customer Support: (800) 243-6002 | tmc@tmcnet.com | |
| Verizon Telecom (GTE) | Phone Service: (800) 483-2000 DSL: (888) 649-9500 |
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| Verizon Business (MCI) | Customer Support: (800) 265-2316 | ||
| XCast | Customer Support: (888) 422-3500 | customerservice@xcastlabs.com | |
| XO | Customer Support: (800) 421-3872 | ||
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